Overseas International Students (Before Arrival)
If you’ve received an Official Letter of Acceptance but your initial Canadian study permit is refused, you can get a full refund of your prepayment—minus a $150 application fee and $100 administrative fee. To qualify, you must notify the College by the term’s add/drop deadline (see “Procedure” below). If you withdraw after that deadline, refunds follow the Course Drop/Withdrawal rules.
Refund Procedure for Permit Refusal
To request your refund, submit all of the following before the add/drop deadline:
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Refusal of Study Permit Form
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IRCC Refusal Letter (dated after your Letter of Acceptance)
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Bank Information Request Form (for wire transfers)
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Letter of Authorization (if someone else’s account will receive the funds)
Course Drop & Withdrawal
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Winter & Fall Terms
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Spring & Summer Terms
All withdrawals require the “Request to Drop a Course” form by the published deadlines.
Medical or Compassionate Withdrawals
If you must withdraw for serious medical or compassionate reasons, you can appeal the refund policy. Submit a Refund Appeal form and supporting documents to the Bookstore. Appeals are not guaranteed; the College’s decision is final.
Required to Discontinue (Expulsion)
If you’re expelled, you will receive 50% of any remaining credit balance—unless the balance comes from your initial LOA deposit, which is non-refundable.
Unclaimed Funds
You have 24 months from discontinuation to claim any refund. After that, unclaimed funds become the property of Alexander College.