Computer Support Program (DEP) – 1,800 Hours
Launch Your Tech Career with ESIDEM’s Practical IT Support Training
ESIDEM’s Computer Support program (DEP) is a comprehensive, 14-month training course that prepares students to become skilled IT support professionals. With 1,800 hours of intensive training, this program covers both the theoretical foundations and hands-on skills needed to maintain and troubleshoot computer systems, manage networks, and provide technical support across a variety of platforms.
Students will gain expertise in:
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Operating systems (old and new)
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Hardware and software installation
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Database and utility program development
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Customer support via call centers
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Network administration and resource sharing
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Cybersecurity basics and telecom tools
The course culminates with two industry internships, offering real-world work experience in enterprise environments.
What Makes ESIDEM Different?
At ESIDEM, students benefit from:
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Expert faculty with strong industry experience
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Modern teaching methods and personalized support
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Advanced labs and ergonomic IT infrastructure
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Online academic access and mobile tools
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Professional workshops with recruiters and industry specialists
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Central Montreal location easily accessible by metro and bus
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Family-friendly services like daycare, student life, and cultural activities
From day one, students are welcomed with an orientation session, receive all necessary access and tools, and are introduced to their classmates, professors, and campus life.
Sample Course Modules
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Analyzing System Architecture
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Installing and Managing Computer Workstations
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Operating System Optimization
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Database Creation & Management
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Resolving Technical Issues
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Providing Helpdesk and Call Center Support
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Managing Network Access & Sharing Resources
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Communicating Professionally (Including English)
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Project Planning and Career Development
Total Duration: 1,800 hours
Schedule: Day and Evening Cohorts Available
Program Length: 16 months
- Academic Requirement: 12th/Senior Secondary/WAEC passed
Application fee and LOA deposit paid are non-refundable. Any annual fee paid will only be refundable in case of refusal only.
- Application Fee: $50
- LOA Deposit: $250
- Annual Tuition Fee: $19,688
- Total Tuition Fee: $26,250
- Course Duration: 1800 hours / 16 months
- Credentials: DEP
- Intake: Jan/May/Sept 26
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Birth certificate (translated if not in French)
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Copy of the passport identification page
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Most up-to-date CV, including educational background and professional experience.
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Copies of academic documents:
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Diplomas, certificates, or proof of completed studies (translated if necessary)
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And/or transcripts related to those studies
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Valid study permit (if already obtained)
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Quebec Acceptance Certificate (CAQ) (if already obtained)
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Admission and registration fee